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Gila Tolub

Mental Health and October 7th – The Israel High-Tech Perspective




I recently had the privilege of moderating a webinar titled "Mental Health and October 7th; The Israeli High-Tech Perspective," hosted by Dan Trajman of the New England – Israel Business Council (NEIBC).


The session brought together experts and innovators to discuss the critical issue of mental health, particularly in the context of the ongoing crisis in Israel since October 7th.


A Structured Approach to Mental Health


In my introduction, I emphasized a structured framework to address mental health needs at the population health level, focusing on three levels of prevention and treatment:


  1. Primary Prevention: Building resilience before trauma occurs.

  2. Secondary Prevention: Early interventions post-trauma to prevent serious mental health issues or physical health issues (e.g., cardiovascular, autoimmune disease), problems or productivity or security (e.g., addiction. domestic abuse, car accidents)

  3. Treatment:  Providing care to people who develop mental health conditions to help them manage symptoms, improve quality of life, and achieve better overall functioning.

  4. Tertiary Prevention (Rehabilitation): After treatment, the ongoing support to prevent relapse and maintain resilience.


At each of these levels, interventions can be done at the national, community, and individual levels. National and community-level interventions are crucial, given the significant imbalance between the supply of and demand for mental health services in Israel. 


In these challenging times, we must think and act like a country with limited resources, ensuring that the measures we scale are both efficient and impactful.

The Role of Technology in Accelerating Mental Health Support


Technology plays a pivotal role in addressing the mental health crisis by providing scalable and effective solutions. Here are several critical areas where tech can make a significant impact:


  1. Psychoeducation and awareness: Leveraging technology to educate the public at the national level is crucial for destigmatizing psychological issues and empowering individuals. By knowing that the majority of people exposed to traumatic events never develop PTSD, individuals can feel more hopeful and less fearful of their own reactions to trauma. Some can be reassured that their reactions are normal given the circumstances, thereby reducing unnecessary strain on mental health professionals. Others might need help to recognize that they might need therapy and that it’s okay to seek help.

  2. Self-care tools: Apps and online resources that provide mental health support and coping strategies can empower individuals to manage their well-being proactively. These tools offer accessible means for individuals to engage in self-care practices that contribute to their overall mental health.

  3. Peer-to-peer support platforms: Digital platforms can facilitate connections between individuals for mutual support and shared experiences. These platforms can be instrumental in creating communities where individuals can share their stories and offer support to one another. Technology can also train and support non-clinical emotional caregivers, such as community volunteers, to provide basic mental health support and reduce the burden on professional services.

  4. Triage and screening tools: AI and data analytics can help identify those in need of urgent care and streamline the process of connecting them with appropriate resources. These tools are crucial in ensuring timely and effective interventions. 

  5. Data sharing and integration: Technology can facilitate better data sharing among healthcare providers, ensuring a more integrated approach to mental health care. Effective data sharing can help in identifying trends, understanding the impact of interventions, and reducing duplication of efforts.

  6. Reducing professional burnout: Tools that automate administrative tasks and provide real-time feedback can help reduce the workload on mental health professionals, allowing them to focus more on patient care. 

Technologies Presented 

The webinar featured presentations from four high-tech companies that are developing innovative solutions to support mental health and are looking for ways to adapt their technology to the current struggles faced by Israel. 


While they are based in Israel, many tech players are focused on the US market. Despite this, they have all made significant efforts to bridge their work in the US with the current needs in Israel.

It’s important to note that it's not always the easiest business decision for these tech players. While they are based in Israel, many tech players are focused on the US market. Despite this, they have all made significant efforts to bridge their work in the US with the current needs in Israel. This requires a substantial investment of time, resources, and management focus.


  1. Mind Guard: Yair Nativ introduced Mind Guard, a tool analyzing digital behavior to provide timely, personalized mental health interventions for young women. Their approach focuses on integrating mental health support into the users' everyday digital interactions subtly and effectively.

  2. Kai: Alex Frenkel showcased Kai.ai, an AI-driven personal companion and coach that provides psychoeducation, triaging, and personalized mental health support through popular messaging platforms. Kai's ability to identify emotional changes and provide timely interventions helps clinicians manage more patients efficiently.

  3. XRHealth: Dr. Einat Kaufman described XRHealth's extended reality therapy platforms, which empower therapists by combining various psychological techniques and biofeedback within immersive environments. This approach helps reduce the therapy burden and enhances patient engagement and progress tracking.

  4. Elios Health: Dror Zaide presented Eleos Health, a tool that supports mental health professionals by automating documentation and providing real-time feedback. This technology helps clinicians focus more on patient care and less on administrative tasks, thereby improving overall treatment outcomes.

The technologies presented highlight the critical role of innovation in addressing the mental health crisis in Israel. By leveraging AI, VR, and data analytics, these solutions aim to unburden mental health professionals, reduce stigma, and provide more effective, scalable support to those in need.

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